Privacy Policy

Sky Path Allied Health is committed to protecting the privacy, confidentiality and security of the personal and health information we collect and hold.

We manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal and sensitive information that is reasonably necessary to provide occupational therapy and related allied health services.

This may include:

• Name, date of birth and contact details

• Address and emergency contact information

• NDIS participant and funding information

• Medical and health information

• Disability, diagnosis and functional information

• Assessment findings and clinical observations

• Occupational therapy progress and clinical notes

• Information about daily living, mobility, communication, cognition, sensory processing and participation

• Assistive technology and equipment information

• Reports, referrals and correspondence from other health professionals or service providers

• Information provided by family members, carers, support coordinators or other authorised representatives

• Billing and payment information

• Information submitted through our website, referral forms, email or other communication channels

How We Collect Information

Where practicable, we collect personal information directly from the individual or their authorised representative.

With appropriate consent or where otherwise permitted by law, information may also be obtained from other people or organisations involved in the individual's care or support, including family members, carers, support coordinators, medical practitioners, allied health professionals, schools, support providers and relevant funding bodies.

Why We Collect and Use Personal Information

Personal and health information may be collected, held, used and disclosed for purposes including:

• Providing occupational therapy assessment and intervention

• Developing treatment plans and recommendations

• Preparing functional capacity assessments and other clinical reports

• Assessing and recommending assistive technology

• Communicating with clients and authorised representatives

• Coordinating services with other health professionals and support providers

• Managing appointments, referrals and enquiries

• Processing invoices and payments

• Meeting NDIS and other funding or administrative requirements

• Maintaining appropriate clinical records

• Meeting professional, legal and regulatory obligations

• Improving the quality and safety of our services

Disclosure of Information

Sky Path Allied Health will only disclose personal or health information where appropriate, authorised or required by law.

With consent, information may be shared with relevant members of a client's care or support team, such as medical practitioners, allied health professionals, support coordinators, plan managers, support providers, schools, family members or carers.

Information may also be disclosed where required or authorised by Australian law or where necessary to address a serious threat to health or safety.

Storage and Security

Sky Path Allied Health takes reasonable steps to protect personal and health information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically or in other secure systems used for clinical, administrative, communication and business purposes.

We take reasonable measures to ensure that access to personal information is limited to authorised persons who require the information for legitimate purposes.

Website and Online Information

When you use our website or submit an online enquiry or referral, we may collect information that you voluntarily provide, such as your name, email address, telephone number and information contained in your message.

Our website or third-party technology providers may also collect limited technical information associated with website use.

Privacy Concerns and Complaints

If you have a question, concern or complaint regarding the way Sky Path Allied Health has handled your personal information, please contact us.

We will review privacy concerns and respond within a reasonable timeframe.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

For privacy enquiries, requests or complaints, please contact:

Sky Path Allied Health
Email: admin@skypathalliedhealth.com.au
Phone: 0478 552 869
Sydney, NSW, Australia

Updates to This Privacy Policy

Sky Path Allied Health may update this Privacy Policy from time to time to reflect changes to our services, information-handling practices or legal requirements.

Last updated: August 2026